How do I delete my account?

You may request deletion of your account at anytime by:

  • sending an 'Account Deletion Request' email through to admin@swantaxis.com.au
  • by calling (08) 9422 2222
  • in person at 7 Harvey St, Victoria Park WA 6100.

Following an account deletion request, we will initiate the closure of your account within 10 business days of the request.

Your account closure will only occur once any issue(s) relating to your account are finalised.

Swan Taxis will continue to retain data in relation to any legal or regulatory requirements, for purposes of safety, security, and fraud prevention.

Swan Taxis is subject to Australian legal and regulatory record-keeping requirements including complying with our AML/CFT obligations and those outlined in Section 286 of the Corporations Act.

Swan Taxis will retain any user data relating to our AML/CTF program, to a transaction or our customer identification procedures for at least 7 years or as required to comply with Australian legal and regulatory requirements.