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Customer Service

Swan Taxis is committed to providing customer satisfaction and an efficient and friendly service.

In order to understand our customers’ needs, and to continually improve on our service, we encourage feedback. Whether there is an area that we can improve on, or even commending great service from our drivers, we’re always here to receive your feedback.


Customer Enquiries

Users of this website are free to submit commendations, incident reports, comments and general enquiries through our customer service form.

Our Customer Incident Resolution process is also available for your reference.

Alternatively you can call a Customer Service officer during business hours on (08) 9422 2213.


Lost Property

Customers who feel that they may have misplaced an item in one of our taxis are able to lodge an enquiry by using our lost property enquiry form.

Alternatively you can call a Lost Property officer during business hours on (08) 9422 2214.


Swan Taxis Postal Address Details

PO Box 4058
Victoria Park
WA 6100


Administration Contact Details

To speak to one of our administration officers please call (08) 9422 2222. Email: admin@swantaxis.com.au